Comoclub Membership Benefits
As a Comoclub member, your shopping experience on Shop by COMO comes with exclusive perks. Enjoy member-only discounts, earn points on your order, and experience seamless redemptions across a variety of brands.
MEMBERSHIP DETAILS
Can I use my Comocredits on shopbycomo.com?
Comoclub members can use Comocredits to shop on shopbycomo.com. Please log in first to access your Comocredits. View the full list of Terms and Conditions here.
Can I combine my online and store purchases to earn points?
Yes, simply create a Comoclub account or sign in when making a purchase on the Shop by COMO website, and you’ll earn Comocredits for your order. Please note, your Comocredits will be credited to your account 10 days after your order is shipped.
Can I enjoy my Comoclub member discount for online purchases?
Yes. Sign in to your Comoclub account when placing your online order, and your member discount will be automatically applied at checkout. Please note, your member discount cannot be used on Sale items or in combination with any other promotional discount or offer.
What are the benefits of becoming a Comoclubber?
As a Comoclubber, you can enjoy exclusive perks such as earning Comocredits on your purchases, redeeming rewards, early access to promotions, and more.
How do I know how many Comocredits I have earned?
Sign in to your Comoclub account to view your Comocredits earned.
EARNING COMOCREDITS
How are Comocredits calculated?
Comocredits are calculated based on the net value of transactions, which refers to the amount payable in cash or credit card, inclusive of applicable Singapore taxes. This calculation excludes shipping costs, non-Singapore taxes, duties, promotional vouchers, and other redemptions.
Are there any restrictions on earning Comocredits for discounted items?
Yes, Comocredits earning is not eligible for discounted items with markdowns of 60% or more.
Will I earn Comocredits for returned items?
You will not earn Comocredits on returned items.
What should I do if I have a dispute regarding the issuance of Comocredits?
Any dispute regarding the issuance of Comocredits can be addressed by reaching out to team@comoclub.com.
Is there a time limit for retroactive Comocredit claims on eligible transactions across the COMO Group?
Yes, retroactive Comocredit claims on eligible transactions across the COMO Group must be submitted no later than three months from the date of the receipt or invoice. Please reach out to team@comoclub.com.
How does online spending that is not eligible for Comocredits affect my overall member spending record?
Any online spending that is not eligible for Comocredits earning will not be recorded in your overall member spending.